Position

Business Support Specialist

Location

Pearland, TX

Summary

The Business Support Specialist is responsible for assisting the Inside Sales Team with various day-to-day activities in addition to long- and short-term projects in all aspects of the teams business. Specific focus will be on daily business and systems tool-related tasks that can best support the business at large, in addition to assisting the Inside Sales Team with miscellaneous projects as required.

Core Competencies

  • Disposition towards committed support of the sales teams and Vector’s daily business
  • Organized and thorough, excellent attention to detail
  • Skilled written and verbal communications skills
  • Ability to manage multiple projects and priorities with frequent interruption and changing priorities
  • Ability to manage a constant flow of customer requests and confidently distribute work to the appropriate parties

Principle Duties and Responsibilities

  • Manage internal, group Outlook inboxes (total of 4 Outlook inboxes)
  • Ensure quick and accurate distribution of manufacturer leads and request for quotes from CRM system(s)
  • Answer incoming sales calls and forward to the responsible personnel
  • Periodically support the Inside Sales Team with order entry
  • Perform quote follow-up throughout the week. This responsibility involves customer interaction, evaluation of patterns, and contribution of new strategies/ideas to increase win rate with quotations.

Qualifications & Other Requirements

  • Minimum 3 years experience in a corporate setting or related activity in an industrial environment
  • GED required; Bachelor’s degree preferred but not required
  • Excellent written and verbal communication skills
  • Excellent organizational skills and attention to detail
  • Proficient in Microsoft Office Suite or similar software
  • Independent “self-starter,” requiring minimal supervision and guidance

Physical Requirements

  • Prolonged periods of sitting at a desk and working on a computer
  • Very limited travel, possibly 1 out of state trip per year.
  • Must be able to lift 25 pounds at a time

Job Type:

Full-time