Position
Business Support Specialist
Location
Pearland, TX
Summary
The Business Support Specialist is responsible for assisting the Inside Sales Team with various day-to-day activities in addition to long- and short-term projects in all aspects of the teams business. Specific focus will be on daily business and systems tool-related tasks that can best support the business at large, in addition to assisting the Inside Sales Team with miscellaneous projects as required.
Core Competencies
- Disposition towards committed support of the sales teams and Vector’s daily business
- Organized and thorough, excellent attention to detail
- Skilled written and verbal communications skills
- Ability to manage multiple projects and priorities with frequent interruption and changing priorities
- Ability to manage a constant flow of customer requests and confidently distribute work to the appropriate parties
Principle Duties and Responsibilities
- Manage internal, group Outlook inboxes (total of 4 Outlook inboxes)
- Ensure quick and accurate distribution of manufacturer leads and request for quotes from CRM system(s)
- Answer incoming sales calls and forward to the responsible personnel
- Periodically support the Inside Sales Team with order entry
- Perform quote follow-up throughout the week. This responsibility involves customer interaction, evaluation of patterns, and contribution of new strategies/ideas to increase win rate with quotations.
Qualifications & Other Requirements
- Minimum 3 years experience in a corporate setting or related activity in an industrial environment
- GED required; Bachelor’s degree preferred but not required
- Excellent written and verbal communication skills
- Excellent organizational skills and attention to detail
- Proficient in Microsoft Office Suite or similar software
- Independent “self-starter,” requiring minimal supervision and guidance
Physical Requirements
- Prolonged periods of sitting at a desk and working on a computer
- Very limited travel, possibly 1 out of state trip per year.
- Must be able to lift 25 pounds at a time
Job Type:
Full-time