VECTOR REMOTE SERVICE

In today’s rapidly evolving technological landscape, keeping up with the latest advancements can be challenging. At Vector Controls and Automation Group, we’re dedicated to helping you navigate these complexities.

Our team of highly skilled technicians and engineers offers a comprehensive range of technical services to keep your operations running smoothly and efficiently.

NO HARDWARE PURCHASE NECESSARY

Remote Connected Support: We can ship hardware directly to you, and you can choose from hardware purchase plans or remote support subscription plans for long-term device maintenance.

NO WI-FI NEEDED

The device communicates via cellular LTE and will not connect to your company’s private network.

MADE FOR MANY TYPES OF TRANSMITTERS

This solution is compatible with various transmitters, including level, pressure, temperature, and flow transmitters. It can communicate via Endress+Hauser service modems or Ethernet cables, and supports 4-20 mA HART devices from any brand.

VOICE COMMUNICATION

This feature utilizes the Endress+Hauser SMT70 for communication. No additional cellular device is needed to connect with remote support technicians.

CAMERA AND VIDEO FEED

With your permission, we can enable remote access to your device, allowing our Vector CAG support technician to view the same information as you.

SCHEDULE SERVICE

Whether you’re facing a critical emergency or wanting to schedule a service proactively, Vector Controls and Automation Group is here for you. We understand that minimizing potential downtime is critical for our clients’ operations. We offer 24/7 support, virtually or in-person.

If you would like to schedule a service, please fill out the following form and describe in detail the services you’re in need of.

We are passionate in our commitment to find the best possible result and deliver a world class customer experience.